Terms and Conditions

Last Updated: June 1, 2026

These SMS Terms & Conditions govern your participation in text message communications provided by AgentAway.com ("Agent Away," "we," "us," or "our"). By opting in to receive SMS messages from Agent Away, you agree to these Terms & Conditions.

1. SMS Consent Communication

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from AgentAway.com, you may receive messages related to:

  • Conversations
  • Daily follow-ups
  • Updates
  • Feedback requests

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to three (3) SMS messages per week related to appointments, billing notifications, updates, and customer communications.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your wireless carrier's pricing plan. Charges may vary for domestic and international messages.

Agent Away is not responsible for any charges incurred from your mobile carrier as a result of receiving SMS communications.

5. Opt-In Method

You may opt in to receive SMS messages from AgentAway.com through:

  • Submitting an online form
  • Providing consent during service inquiries
  • Directly contacting Agent Away

Contact Information

  • Agent Away
  • Phone: 954-816-5024
  • Email: info@agentaway.com
  • Website: AgentAway.com

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive.

Upon receiving your opt-out request, we will remove your phone number from future SMS communications unless otherwise required for transactional or legally required notices.

You may also contact us directly using the information listed above to request removal from our messaging list.

7. Help

If you are experiencing issues with our SMS messaging service, reply HELP to any text message.

You may also contact us directly for assistance:

  • Phone: 954-816-5024
  • Email: info@agentaway.com

Additional Options

If you do not wish to receive SMS messages, you may choose not to select the SMS consent checkbox on our website forms or service requests.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You may opt out at any time by texting STOP.
  • For assistance, text HELP.
  • Message frequency may vary.
  • Please review our Privacy Policy and SMS Terms & Conditions for additional information regarding the collection and use of your information.

Contact Us

If you have questions regarding these Terms & Conditions or our SMS messaging practices, please contact:

  • Agent Away
  • Phone: 954-816-5024
  • Email: info@agentaway.com
  • Website: AgentAway.com