Privacy Policy

Last Updated: June 1, 2026

AgentAway.com ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, use our services, or communicate with us.

By accessing or using AgentAway.com, you agree to the collection and use of information in accordance with this Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

  • Agent Away
  • Phone: 954-816-5024
  • Email: info@agentaway.com
  • Website: AgentAway.com

SMS Consent and Communications

SMS Consent Communication

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Agent Away, you may receive messages related to:

  • Appointment reminders
  • Follow-up communications
  • Customer service updates
  • Account notifications
  • Service-related messages
  • Transaction and inquiry updates

Example:

"Thank you for contacting Agent Away. We've received your inquiry and are reviewing your request. A representative will contact you shortly. For assistance, call 954-816-5024."

Definitions

Account

A unique account created to access our services or certain portions of our website.

Company

Agent Away, LLC operating through AgentAway.com.

Cookies

Small files stored on your device that help improve your experience and allow us to analyze website performance.

Personal Data

Information that identifies, relates to, describes, or can reasonably be linked to an individual.

Service Provider

Any third-party vendor or contractor who assists us in operating our website or providing services.

Usage Data

Information automatically collected through the use of our website and services.

Website

AgentAway.com

User

Any individual or business that accesses or uses AgentAway.com.

Information We Collect

Personal Information

We collect information you voluntarily provide when you:

  • Complete a website form
  • Request information
  • Contact us by phone, email, or text message
  • Register for services
  • Schedule appointments

Information may include:

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • Company information
  • Service-related details
  • Any information voluntarily submitted through our forms

Usage Data

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on pages
  • Referral sources
  • Diagnostic and performance information

Cookies and Tracking Technologies

We use cookies, tracking pixels, scripts, and similar technologies to improve website functionality and user experience.

  • Essential Cookies: Required for website operation and security.
  • Functionality Cookies: Remember user preferences and settings.
  • Analytics Cookies: Help us understand website traffic and user interactions.

You may disable cookies through your browser settings, although some website features may not function properly.

How We Use Your Information

  • Provide and maintain our services
  • Respond to inquiries
  • Process requests
  • Communicate with you
  • Send appointment reminders
  • Deliver customer support
  • Improve website performance
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

SMS Consent

SMS consent and customer phone numbers will not be shared with any third parties or affiliates for marketing purposes.

Sharing of Information

We do not sell your personal information.

We may share information only with:

  • Service providers assisting with business operations
  • Technology vendors supporting our website
  • Legal authorities when required by law
  • Professional advisors assisting with business operations

All service providers are required to maintain appropriate confidentiality and security measures.

Data Retention

We retain personal information only as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements.

Data Security

We implement commercially reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure.

Payment Information

Payment information is handled by secure third-party payment processors. We do not store full payment card information.

Payment Processing

Agent Away utilizes Stripe as a third-party payment processing provider to securely process online payments. Payment information is transmitted directly to Stripe and is subject to Stripe's privacy and security practices.

Stripe processes all transactions in accordance with PCI-DSS standards. For more information, visit: https://stripe.com/privacy

Your Privacy Rights

You may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing activities
  • Withdraw consent
  • Request a copy of your information

Contact us at info@agentaway.com or 954-816-5024 to exercise your rights.

Children's Privacy

Our services are not directed toward children under 18. We do not knowingly collect data from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

  • Agent Away
  • Phone: 954-816-5024
  • Email: info@agentaway.com
  • Website: AgentAway.com